PRIVACY POLICY
Privacy Policy Introduction
This Privacy Policy (this “Privacy Policy “) explains under what circumstances ECloud Managed Solutions, a Georgia limited liability corporation (sometimes referred to in this Privacy Policy as “we,” “us,” or “our”) gathers information in connection with the access and use of ECloud Managed Solutions’ services (the “Services”) and the website located at www.ECloudms.com (the “Website”) by each member, guest and any other person who uses ECloud Managed Solutions’ Services or the Website (referred to in this Privacy Policy as “you” or “your”), how we use such information, and who may access that information. This Privacy Policy is integrated by reference to the ECloud Managed Solutions Membership Terms of Service
YOUR USE OF THE SERVICES OR THE WEBSITE CONSTITUTES YOUR UNCONDITIONAL ACCEPTANCE OF THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH AND ACCEPT ALL OF THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY, DO NOT USE THE SERVICES OR THE WEBSITE AND DO NOT PROVIDE OR SUBMIT ANY IDENTIFIABLE INFORMATION VIA OR WHILE USING THE WEBSITE OR THE SERVICES.
This Privacy Policy may be revised by us periodically. We advise that you review this Privacy Policy each time you use the Services or the Website so that you are aware of any changes. Your continued use of the Services or the Website following any changes in this Privacy Policy will constitute your acceptance of such modifications.
Collection of Personal Information
As explained in the Terms of Service, we will collect certain information about you in connection with your on-line registration as a member of ECloud Managed Solutions at the Website. In addition, you may create, disclose or disseminate personal or business data and/or information in connection with your use of the Services while using ECloud Managed Solutions or its affiliates’ networks or equipment, which data and information will be stored or cached on ECloud Managed Solutions’ systems, computers, servers or other equipment. All of the foregoing information, together with any other information described below as “Personal Information,” will be referred to herein as “Personal Information.” Your identity may be discernable from your Personal Information, and Personal Information will specifically include the following:
your name
your address
your e-mail address
By registering as a client or providing us with any Personal Information at or via the Website or while using any of the Services, you are thereby consenting to our use and disclosure of such Personal Information in accordance with the terms and conditions of this Privacy Policy.
Our Use and Sharing of Information
We will only use your Personal Information as is reasonably necessary in connection with our provision of the Services to you as a member of ECloud Managed Solutions, including without limitation: (a) to bill you for payments owed by you; (b) for authentication and identification purposes; (c) to ensure your compliance with the Terms of Service and/or to investigate any potential breach of the Terms of Service; and (d) to protect the networks, data, software or business interests of ECloud Managed Solutions, its affiliates and members. We may also use your Personal Information to contact you with information relating to the Services, your membership account with ECloud Managed Solutions, and news and information relating to our product offerings, services and/or events.
We are committed to protecting your privacy and we will not sell or lease your Personal Information to any third party. However, in addition to using and disclosing your Personal Information in the manner described above in this Section 3, we may disclose your Personal Information:
to financial institutions and other service providers as is reasonably necessary to verify your credit card information and to bill your credit card for any payments owed by you relating to your membership with ECloud Managed Solutions and/or use of the Services;
to any person, entity, or organization which you consent for us to disclose Personal Information to;
to our business partners and agents who provide hosting services, and web and technical support providers, as is necessary or required in connection with the operation, maintenance and support of the Services and the Website;
to comply with any legal requirements, subpoena, discovery requests, or court orders, to defend any legal or administrative proceedings, or as we believe in good faith is necessary to comply with any laws or legal requirements;
as ECloud Managed Solutions believes is necessary or appropriate in an emergency situation, including without limitation, to prevent criminal activity, personal injury or property damage;
to the police, financial institutions or other appropriate authorities in connection with any investigation of suspected criminal or fraudulent activity by any person or entity.
to protect or defend our rights or property (including enforcement of our rights under the Terms of Service);
in connection with any legal proceedings relating to your use of the Services or the Website; and
in connection with the sale of the equity or any of the assets of ECloud Managed Solutions, in which case we will require the buyer to maintain the confidentiality of your Information in accordance with the terms of this Privacy Policy.
Except as described in this Privacy Policy, we will not disclose your Personal Information outside of Co- Merge and its affiliates without your consent. We may share aggregated demographic and statistical information with our business partners. This is not linked to any personal information that can identify any individual person.
Security
For the processing of credit card payments, our payment processor uses a Secured Socket Layer (SSL) server which encrypts your personally identifiable data prior to transmission of this information over the Internet. We have also put in place reasonable physical measures and administrative procedures to safeguard against unauthorized access of Personal Information and to help prevent the loss, misuse or alteration of Personal Information that we collect in connection with your use of the Services and the Website. However, we cannot guarantee that the security measures we implement in connection with the operation of the Website and the Services will absolutely prevent others from accessing or acquiring any of your Personal Information, including without limitation your credit card information.
E-mail Communications
From time to time, we may e-mail you news bulletins, information on technical service issues, or information relating to the Services, or other services or products provided by ECloud Managed Solutions, its members and/or business partners. You consent to the delivery of such communications by e-mail to the e-mail address that you provide to us when you establish your membership account or while otherwise using the Services or the Website.
Technological Measures
In addition to the Personal Information you provide to us, we may also collect certain, anonymous information as you access and navigate the Website. When you visit the Website, we send one or more cookies- a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including analyzing the data for storing user preferences and tracking user trends. We may set one or more cookies in your browser when you visit the Website. Cookies are required to use the Services and you may be required to log-in to your account after a certain period of time has elapsed to protect against others accidentally accessing your account information. In addition, when you access the Website, our servers automatically record information that your browser sends. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. We use these technological tools to collect information to have a better understanding of how people use the Services and the Website, to analyze data for trends and statistics, to help diagnose problems with our servers, to enhance the Services, and to enhance and tailor members’ experiences using the Services and the Website. The information collected is not personally identifiable and we do not link this information to any personally identifiable data.
Use of Third Party Websites
The Website may contain links to other websites that are owned or operated by third parties that are unrelated to ECloud Managed Solutions. Once you have clicked on a link or button activator connecting you to such third-party website, you will leave the Website and be taken to a website that we do not control. THIS PRIVACY POLICY DOES NOT APPLY TO ANY PERSONAL INFORMATION COLLECTED ON ANY THIRD PARTY WEBSITE. We suggest that you read the privacy statement of the third-party website before providing any personally identifiable data on that website. We are not responsible for any use by any person or entity of any information that you may provide while accessing or using any third-party website.
Accessing and Changing Personal Information
You may access your membership account and amend your Personal Information contained therein at any time. In addition, you have the right to contact us at any time to: (a) request the removal of any Personal Information that you provided to us in connection with your registration as a member from our servers and computer networks; and (b) update and modify your Personal Information relating to your membership account. Please use the contact information provided below. Such request may require us to terminate your membership in ECloud Managed Solutions. If any such Personal Information is removed from our servers or computer networks, any third party who had access to such Personal Information prior to its removal may have retained some or all of such Personal Information. We are not responsible for the retention or use by third parties of any of your Personal Information at any time, including following its removal from our servers or computer networks.
Children’s Privacy
The Website and the Services are designed and intended for use only by individuals who are at least eighteen (18) years old. We are committed to protecting the privacy of children and we do not collect any personally identifiable information from children we actually know are under the age of 18. To ensure compliance with the Children’s Online Privacy Protection Act (COPPA), we will not intentionally or knowingly collect any personal information from any individual who is not at least eighteen (18) years old.
Contacting ECloud Managed Solutions
To contact us with any questions, please send an e-mail to [email protected], and we will work to ensure your inquiry is passed on to and answered by the appropriate person in a timely manner. Please be aware that e-mail you send us is not necessarily secure against interception. If your communication pertains to sensitive information then you should contact us in person or via regular mail or telephone. If you have any questions about this Privacy Policy or the practices of eCloud Managed Solutions, you can contact us at [email protected] or at 877-420-7726.