Managed Cloud

The trusted extension of your support team

Fully managed with peace of mind

Our Cloud Concierge Managed Service provides a vendor-agnostic consultative approach to helping customers navigate the complexity of managing their applications and workloads critical to their business, no matter if deployed in a private, public, or hybrid cloud.

What we offer

Proactive 24×7 remote monitoring and management

Tailored offerings from the data center to the desktop and extended into the cloud. Our full management offerings include alerting, troubleshooting, remediation, patching, configuration management, onsite dispatch and moves/adds/changes/deletions (MACD) support.

Managed Backup & Restore

Enterprise-ready data protection for hybrid & cloud workloads

Managed Network

Illuminate application slowness at the source and edge

Managed Security

Reduce your attack surface with continuous risk assessment

Managed Hybrid Cloud

Managed hybrid cloud environments that scale to the cloud with you

Dedicated Talent

We offer dedicated technical skilled resources to your account and environment

eCloud Service Offerings

Cost Optimization and Tech Support

Support & Monitoring 

Operational Management

Cloud Spend Dashboard
Cost Optimization Dashboard
Cost Allocation by Service
Inventory Details Dashboard
Security Details Dashboard
24/7 Service Desk
Monthly Service Reports
Monthly Cost Savings Recommendations
Reactive Technical Support
Monitoring and Notification
Service Request Fulfillment
Snapshots and Restores
Service Delivery Manager
Identity & Access Management
Remediation of Issues
Operating System Patching
Configuration and Provisioning

Get peace of mind with fully managed services
Let’s Talk