Our co-managed approach allows our customers the flexibility of full read/write access into their environment. We provide a single point of contact and customer-centric approach, owning the incident from alarm to resolution while working with manufacturers, software OEMs’, carrier, colocation provider, cloud providers, customer support, and onsite teams.
From the data center to the desktop and extending into the cloud
With our best in class tools, you have visibility at any point the status of incidents, alerts from your environment, asset management, customized dashboards, and related reporting.
Our full management offerings include alerting, troubleshooting, remediation, patching, configuration management, onsite dispatch and moves/adds/changes/deletions (MACD) support.